We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved. Therefore, we operate a practice complaints procedure (as part of the NHS system) to deal with comments, suggestions and complaints about any aspect of the service that we provide.
Please contact our Practice Manager for further information or ask at reception for a copy of our complaints leaflet, which gives details of the procedure to follow.
We would also like to know when you are pleased by the efforts of our staff or with the help you have received. We will be delighted to pass on your comments and to congratulate those involved.